CUNotify™ Overview

CUNotify™ is a next-generation software suite that helps Credit Unions empower their members to receive critical account alerts whenever and wherever needed. These member-opted notifications are personalized, flexible, and easy to use.

With CUNotify™, members receive electronic notification on account status, fraud detection, product updates, statements, letters, notifications and tax forms.

CUNotify™ consists of three modules:

Alerts

  • Delivers timely and convenient member account status information
  • Automatically sends alerts when an account crosses specified thresholds
  • Provides cross-selling opportunities while enhancing member satisfaction

Statements

  • Supports month-end, credit card, mortgage and tax statements in PDF format
  • Allows members to view past years of statement history
  • Automatically changes mail codes to prevent delinquent members from receiving electronic statements
  • Increases service efficiency through integrated email “bounce” management

Letters

  • Offers members all institutional and custom letters by e-mail
  • Enhances the quality and speed of letter delivery
  • Supports customization of all letter templates

CUNotify™ is a complete electronic documents solution that supports Credit Union's web platform and offers seamless expansion of online banking features.

Product Benefits

  • Automatically send alerts when accounts cross specified thresholds
  • Provide online statements to members in a variety of formats conveniently and securely
  • Cross-sell members as you enhance member satisfaction
  • Lower member service costs
  • Increases your competitive advantage in the market

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Customer Testimonials